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Privacy Policy

Kinetic Software North America

At Kinetic Software, Inc. (“Kinetic,” “we,” “us,” or “our”), your privacy is important to us. We are committed to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Data Controller

For purposes of applicable U.S. data protection and privacy laws, the data controller is Kinetic Software, Inc., operating in North America.

The purpose of this Privacy Policy is to inform users about:

  • What personal information we collect

  • How we use that information

  • When and with whom it may be shared

  • How we protect your information

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

Information We Collect

We may collect and process the following types of personal information:

  • Information about your use of this website (including IP address, browser type, pages visited, and referring URLs)

  • Information you voluntarily provide when completing forms on our website, including contact or inquiry forms

  • Information you provide when subscribing to updates, newsletters, or marketing communications

  • Information we receive from third parties, such as business partners, analytics providers, or marketing platforms

  • Any other information you choose to provide via phone, email, or other communications with us

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

We may use personal information to:

  • Operate, maintain, and improve our website

  • Personalize your experience and tailor content

  • Respond to inquiries, requests, or customer support needs

  • Provide information, products, or services you request

  • Communicate about our products, services, events, or relevant content

  • Understand the effectiveness of our marketing and advertising efforts

  • Maintain the security and integrity of our systems

  • Carry out contractual obligations or pre-contractual steps

  • Comply with applicable legal and regulatory obligations

Marketing communications may be sent in accordance with applicable law, and you may unsubscribe at any time.

Sharing of Information

We may share your personal information:

  • With affiliates and subsidiaries within the Kinetic group

  • With trusted service providers, contractors, or partners who perform services on our behalf (such as hosting, analytics, CRM, or marketing platforms)

  • When required by law, regulation, legal process, or governmental request

  • To protect our rights, property, security, or the rights of others

  • In connection with a business transaction, such as a merger, acquisition, or asset sale

Any third party with whom we share personal information is required to use it only for authorized purposes and to maintain appropriate safeguards.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

All personal information provided to us is stored on secure systems. Where appropriate, data transmissions are protected using encryption technologies.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Communications

Any official communication from Kinetic will originate from one of the following domains:

  • kineticsoftwareinc.com
  • kineticsoftware.com
  • kxsoftware.com

Cross-Border Data Transfers

Kinetic operates internationally. Information we collect may be stored and processed in the United States or other countries where we or our service providers operate.

Where personal information is transferred across borders, we take reasonable steps to ensure appropriate safeguards are in place consistent with this Privacy Policy and applicable laws.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal information, subject to legal exceptions

  • The right to object to or restrict certain processing activities

  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. Updates are effective when posted. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact us at:

Email: success@kineticsoftware.com