About Us

At Kinetic, we don’t just deliver software, we deliver partnership, expertise, and a commitment to helping your institution unlock its full potential.

Kinetic Software is the trusted technology partner for higher education housing, residence life, camps, conferences, and events. From residence halls to event spaces, our solutions keep pace with today’s campus demands and help teams adapt, collaborate, and deliver exceptional service.

Our mission is simple:

Empower institutions to streamline operations, elevate the campus experience, and build communities where people thrive.

Our Commitment

Focused on Your Success

Our software is intuitive, flexible, and future-ready, supported by a deep commitment to customer success. Your goals guide our roadmap, and your experience inspires improvement. We work closely with every institution to understand needs, support growth, and create meaningful impact.

Together, we accelerate progress, expand opportunities, and strengthen meaningful community connection.

Our Promise

Here For You. Forever.

When your institution relies on mission-critical technology, stability matters. As part of the Volaris Group and its Buy, Hold, and Grow Forever philosophy, Kinetic is committed to long-term partnership. Your investment remains protected, and your software partner stays with you.

With Kinetic, you gain confidence, continuity, and the reassurance that we are here for you.

Our Journey

Founded in 1998, Kinetic Software now partners with more than 350 institutions worldwide, fueled by decades of innovation and standout leadership in conferences and events.

Our growth is driven by one goal: helping institutions elevate every moment of the campus experience for students, guests, and communities.

1998
1998
The Kinetic journey began...

Our journey in housing software began in 1998, when the foundations of Kinetic’s accommodation solutions were first created. From the very start, the focus was on making life easier for accommodation teams and delivering exceptional student experiences.

2001
2001
Revolutionized event management

We cleared paper-filled conference team desks and office filing cabinets with our conferencing management solution, KxConferencing.

2002
Relieved the catering departments

We brought food to the table on time with our catering management solution, KxCatering.

2003
Changed the residential management

We began the summer bedroom revolution with residential bedroom management, KxResidential.

2004
2004
Reformed the way student accommodation ticks

We took the student experience to the next level by introducing online applications portal instead of paper student applications.

Hello new era!

2005
Did our bit for saving the environment!

We started saving trees, replacing 40-page accommodation contracts with a simple online contracts process. Imagine how many trees been saved in the last 15 years!

2006
100th customer!

Just 8 years since the beginning of the company, we celebrated our 100th customer! Another 13 years later, we now have over 350 customers worldwide.

2008
2008
We're here!

Started our global journey by launching our operation in North America!

2009
It was a vintage year...

We made orientation days a thing of the past with our online induction process. We also ditched the

9-5 telesales process for non-student bedrooms with our direct booking portal - KxB&B.

2010
2010
Maximized student experience

We kicked-off the year by making stressful arrivals days a thing of the past with mobile Arrivals Passes; saving parents and university staff across the world the anguish of traffic management and unnecessary queuing.

2011
Increased the efficiency of event managers

We made finding space easier with online meeting room finder and availability checker, KxCalendar.

2012
Fully stepped into logistics...

As online shopping accelerated, 'next-day' deliveries remain next day and prevent accommodation offices becoming new storage solutions, courtesy of KxParcels.

2013
2013
We became Gen Z-friendly

The new generation has prepared for university and so do we with new online portals allowing students to make requests with KxRequests. Accommodation teams' inboxes and painful reception experiences become a thing of the past. Wicked!

2014
It's not a "proposal", it's the solution

The commercial competition intensifies but thanks to KxProposals business development teams stay one-step ahead with data-driven proposal generation and analytics. We also celebrated our 300th customer!

2015
Kinetic catapulted to the future

We joined the Volaris Group, providing us with extra strength on the way to being the industry leader.

2016
2016
Revolutionizing things for commercial teams

Kinetic saves universities thousands of hours in repetitive strain injury claims as BedBooker does the heavy lifting with a two-way live-interface with over 90 online travel agents.

The desktop ball and chains are removed for commercial operation teams with KxMobile.

2017
Just in time for GDPR horror...

Our superusers are armed in their quest for user happiness, engagement and data safety with KxArchiver. The phrase "being compliant" becomes a reality.

2018
King of student accommodation

In 2018, we strengthened our long-established housing offering by acquiring Occam and its powerful Room Service platform. This brought together two long-running housing technology paths under one roof.

2019
2019
We're moving to the cloud!

We launched our brand-new and exciting cloud-based platform -

Kinetic Pulse! So our move to the cloud has begun...

2020
Smarter support, stronger wellbeing

Our student wellbeing management solution, Student Life, made a real difference to the student mental health crisis.

2021
Our customers' customer's experience... Taken to the next level!

We've revolutionized student payment management with the launch of KxPayments, including the first Open Banking solution for the higher education sector.

We've then taken your customer's experience to the next level by delivering your customer-facing event booking portal, Customer Hub.

2022
2022
Making major leaps to empower our customers for success

We developed a brand new customer-centric team, Customer Success, with a focus on empowering our customers to gain maximum benefit from their Kx products and reach their desired business outcomes. We also began our journey to becoming number #1 on the APUC framework.

A major year indeed!

2023
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2024
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2025
2025
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Our Values

Our core values fuel our commitment to positively impacting students, higher
education institutions, and the broader community. They are:

Community

Building relationships that uplift, strengthen, and endure.

Leadership

Guiding with vision, inspiring progress, and shaping a more connected future.

Student Success

Helping students dream big, achieve more, and thrive on every campus.

KxFactor

The passion, innovation,
and heart that set Kinetic
apart.

Community

We uplift authentic campus voices and champion initiatives that build community and create meaningful, lasting impact.

Humans of Campus Housing Podcast

Humans of Campus Housing shares real campus stories. Hosted by Ben Whicker, Florida State University, Aja Holms, University of San Francisco, and Leo Llanos, Kinetic. The podcast highlights the voices shaping housing and residence life through engaging conversations and memorable insights across the profession.

Making all our Actions Sustainable

At Kinetic, our Green Team leads meaningful sustainability efforts across our organization.

Through ongoing climate action, community initiatives, and environmental partnerships, we support impactful outcomes including avoiding 100 tonnes of CO2e, funding 1,000 trees, and contributing to continued progress toward a more sustainable future.

Meet the Team

Our people are innovators, problem-solvers, and partners dedicated to helping higher education housing, residence life, and event teams thrive.

Board

Richard Nichols, MBA

CEO North America

Adam Calladine

COO North America

Senior Leadership

Romy Burgess

Head of Operations

Lester Gibson

Product Leader

Functional Leadership

Renee Pike

Customer Experience Lead

Alexis Demaude

Engineering Lead

Leo Llanos

Marketing & Communications Lead

David Hayton-Lee

Help Desk Lead

Join Our Team!

We’re more than just a company; we’re a community of passionate people driven by innovation, collaboration, and meaningful impact. Our success starts with our people, and we prioritize support and shared growth.
 
Ready to inspire?